Utilize Engage Tab for Engagement

Introduction 

Welcome to the Engage Tab on your Shop2App Dashboard. Gain insights into how users interact with your platform, measure engagement levels, and track revenue performance all in one place.

In this Article

  1. How to Access the Engage Tab?
  2. How to Compose Messages for Your Customers?
  3. Configure Push Notifications

How to Access the Engage tab?

Step 1: Click on the Sales channels and select Mobile App Builder - Shop2app

Step 2: Under the Mobile App Builder, navigate to the "Engage" Tab


How to Compose Messages for Your Customers?

Notifications are a very powerful engagement tool that have an incredibly high read rate


Step 1: Enter the Title and the Subtitle

(Please note that currently, the Subtitle feature is available for iOS users only)

Step 2: Compose the Message

Step 3: Upload the Image or enter the Image URL

Step 4: Select the Aspect Ratio

Step 5: Select the Action type

Refer to this article to learn how different Action Types work.

Step 6: Schedule the Delivery time

When should this message start sending?

  • Immediately: You can choose to send the message immediately

  • Specific Time: You can schedule the message for a particular time in the format dd/mm/yy

You can view your scheduled messages here

Step 7: Review and Send


Configure Push Notifications

You can configure Push Notifications on the Scheduled Messages tab

Please note that this feature will not work until the app has been published.

Step 1: Click on "Configure", it will redirect you to the Integrations Tab

Step 2: Then navigate to the Marketing and Push Notifications section and select the suitable app integration, for example, Klaviyo

Step 3: Configure and turn on the Integration

Refer to this article to learn about how to configure with 3rd party apps


If you have any questions or need further assistance, feel free to contact us at help@shop2app.com.

Happy selling!

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