Utilize Engage Tab for Engagement

Introduction

Welcome to the Engage Tab on your Shop2App Dashboard. Gain insights into how users interact with your platform, measure engagement levels, and track revenue performance all in one place.

How to Access the Engage tab?

Step 1: Click on the Sales channels and select Mobile App Builder - Shop2app

Step 2: Then, under the Mobile App Builder, navigate to the "Engage" Tab

How to Compose Messages for Your Customers?

Notifications are a very powerful engagement tool that have an incredibly high read rate

Step 1: Enter the Title and the Subtitle

(Please note that currently the Subtitle feature is available for iOS users )

Step 2: Now Compose your message

Step 3: Upload the Image or Enter the Image URL

Step 4: Select the Aspect Ratio

Step 5: Select the Action type (Action you want your customers to perform)

Refer to "Understand and Implement Action Types" article to learn more

Step 6: Schedule the Delivery time

When should this message start sending?

Immediately: You can choose to send the message immediately
Specific Time: You can schedule the message for a particular time in the format dd/mm/yy

You can view your scheduled messages here

Use the "Cancel" button to cancel the scheduled message

Step 7: Review and Send

Configure Push Notifications

You can configure Push Notifications on the Scheduled Message tab

Please note that this features will not work until the app has been published.

Step 1: To configure, click on "Configure", and it will redirect you to the Integrations Tab

Step 2: Then navigate to the Marketing and Push Notifications section and select the suitable app integration, for example, Klaviyo

Step 3: Configure and turn on the Integration

Refer to this article to learn about how to configure with 3rd party apps

If you have any questions or need further assistance, feel free to contact us at help@shop2app.com.

Happy selling!